Elevorix logo Elevorix AI
Help Center

Everything you need to know
before you apply.

Policy-aligned answers on admissions, tracks, payments, delivery, and outcomes. 29 questions across 7 categories.

Popular:
3AI diploma tracks
100+graduates
29answered questions
<1dsupport response

Admissions and Readiness

How to choose the right track and what we check before enrollment.

How do I know which diploma fits me?
Admissions maps you to the best track based on your background, role goals, and readiness test results where required. The fastest route is booking a consultation — we ask five questions and tell you exactly where you fit.
Do NLP and CV tracks require a pre-enrollment test?
Yes. Readiness testing is required before enrollment for NLP/RAG/Agents and Computer Vision tracks. The test is not a barrier — it confirms fit and prevents you from joining a track that mismatches your current level.
Is the Automation diploma beginner-friendly?
Yes. The Automation track is designed for beginners with no coding prerequisites. If you can use a spreadsheet and follow a process, you have enough to start.
Can I speak with admissions before applying?
Yes. Book a consultation to validate track fit, readiness, and cohort timing before submitting an application. We prefer this — a mismatched enrollment wastes everyone's time.

Program and Track Scope

Clear boundaries so expectations are accurate before purchase.

Do you provide company services and learner diplomas under one brand?
Yes. Elevorix runs two lanes: operational AI systems for companies and applied diploma tracks for learners. The company side handles implementation; the learner side builds the skills to do the same.
Do you provide computer vision services for companies?
No. Computer vision is an academy track only — not a company service line.
Can I switch from a full diploma to a shorter advanced track?
In some cases, yes. Admissions may recommend a shorter pathway if your baseline already meets advanced entry requirements. This is decided after a readiness conversation, not from the website alone.

Partner Approvals and Credibility

Exact scope of public partner claims — stated precisely.

Is n8n approval for all Elevorix diplomas?
No. n8n educational partner approval applies to the Agentic AI and Automation Ecosystem Diploma only — not to NLP/RAG or Computer Vision tracks. We state this clearly so the claim is not misread as a blanket credential.
What does the n8n partnership mean exactly?
Elevorix is recognized as an n8n educational partner for the Automation diploma — the first such partnership in Egypt. The curriculum and delivery standard are aligned with n8n's educational partner framework.
How should I interpret the CompTIA and NVIDIA partner listings?
CompTIA and NVIDIA are listed as ecosystem affiliations representing educational positioning within those partners' programs. They are not certifications issued by CompTIA or NVIDIA to individual learners. Read the exact wording on the relevant page for scope.

Delivery, Schedule, and Support

How learning is delivered and how support works.

Which languages are supported?
Arabic and English. Live sessions, support, and materials are available in both. Most learners in Egypt use Arabic for live sessions; course materials may be bilingual depending on track.
Are live sessions recorded?
Yes. Live sessions are recorded for enrolled learners. Redistribution outside the cohort is prohibited under enrollment terms.
How long can I access recordings?
The Automation diploma offers one year of recording access. NLP/RAG and Computer Vision recording terms follow the active offer at time of enrollment — confirm with admissions before payment.
What is your support response time?
Standard response target: within one business day (Sun–Thu). Live-session critical issues are prioritized and typically resolved same-day. WhatsApp is the fastest channel for urgent matters.

Payment, Deferral, and Refunds

Full refund policy and payment options — no surprises.

What is the refund policy?
100% refund — canceled within 14 days of payment and before the start date.
70% refund — canceled 7 or more days before the start date.
40% refund — canceled fewer than 7 days before start.
No refund — after start date or for no-shows.

Specific offer letters may state different terms. Full policy at terms.html.
Can I defer enrollment to a later cohort?
One deferral may be granted subject to seat availability and internal approval. Request must be submitted before the start date of the original cohort.
Do gateway or foreign-exchange fees apply?
Payments may be charged in EGP or USD. Payment gateway and foreign-exchange fees may apply and are not refundable. Admissions confirms the exact charge structure before you pay.
How are cohort dates confirmed before payment?
Admissions confirms intake windows, seat availability, and onboarding timeline before final payment. We do not take payment before confirming your start date in writing.
Do you offer installment payment plans?
Installment options are available for some tracks and intakes. The exact structure is confirmed by admissions at enrollment. Ask before you apply if this is a deciding factor.

Capstone and Defense

What the capstone standard involves and how evaluation works.

What is a capstone defense at Elevorix?
A structured session where the learner explains and justifies the technical decisions behind their final system. The evaluator asks questions across design choices, evaluation methodology, failure handling, deployment, and scalability — not just whether the system works.
What six areas does the capstone rubric evaluate?
Design rationale, evaluation discipline, failure handling, deployment evidence, scalability awareness, and communication clarity. All six must be addressed to graduate. Read the full public rubric.
What questions should I expect during a defense?
Why did you choose this architecture? How did you measure retrieval quality? How do you reduce model failure? What happens when the API is unavailable? How would this scale at 10× data volume? What are your system's known limitations?
Can I see the full defense rubric before my capstone?
Yes. The rubric is public — that is intentional. Review every criterion, pass level, and failure phrase at defense-rubric.html before you start building. The rubric is not a surprise; it is the target.
What happens if I do not pass the capstone defense?
You receive written feedback on which rubric areas were insufficient, then revise your system and re-defend within an agreed timeline. The certificate is issued only after all six criteria are met — no exceptions.

Graduation and Certificates

What graduation requires, what the certificate proves, and how to verify it.

What are the graduation and certificate requirements?
Five gates must be cleared: a working deployed system, documented evaluation evidence, architecture documentation, a mentor code review, and a passed capstone defense. Attendance alone does not qualify — and the certificate is only issued after all five are met.
What does an Elevorix certificate prove?
That the graduate built and defended a working AI system against the published capstone rubric. It is evidence of delivered work — not passive course completion. Graduates also leave with a deployed system they can demonstrate live in an interview or client conversation.
Does certification guarantee a job?
No. A certificate from Elevorix confirms you built and defended a working AI system. It is proof of delivered work — not a job placement guarantee or salary promise.
How can an employer verify a certificate?
Enter the certificate ID from the physical or PDF certificate at certificate.html. The registry confirms or denies the graduate name, program, and issue date in real time. No login required.
Can I share or add the certificate to LinkedIn?
Yes. Certificates include a verifiable registry URL that can be added to LinkedIn's credential section. The URL confirms authenticity to anyone who checks — employers, recruiters, or clients — without requiring them to contact us directly.

No results found

Try a different keyword, or message admissions with your question directly.

Still have a question?

Message admissions directly — we respond within one business day (Sun–Thu).

WhatsApp Advisor